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Online Help If you cannot use the services of our telephone Helpline, you can ask your question or describe your problem with this form. Once received by our Horticulture team and Master Gardeners, your information will be reviewed, and someone will respond with recommendations or follow-up questions. Please give us as many details about your situation, to help us understand and make the correct diagnosis. Our recommendations are based on Monroe County conditions. We discourage questions from distinctly different regions. Having multiple means to contact you (phone, Email, street address) allows us to respond effectively. If we judge that one of our factsheets covers your situation, we will send it to you, but require a postal mailing address. All personally identifiable information you submit on this form is used ONLY for solving your issue, and is not collected nor used for any other purpose. You are: Consumer / Home gardener Commercial organization       If commercial organization, its name:              Name: required Address:                          City:     State          ZIP:                  Monroe County resident    Phone:     Email: Check all that apply: Lawn Tree Shrub Houseplant Ornamental garden Vegetable Fruit   Location: Outdoor   Indoor Describe the problem or question, including as possible: Plant name, its age or size; when problem was noted; what part of plant is affected, the symptoms, location characteristics (sun, shade, drainage); chemicals used, if any.     Mail factsheet if available    (If checked, must include postal address above.)   Programs | Questions, Problems | Publications | Master Gardeners

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